All deposits (min. deposit amount is Rs 10) made to firebatz.com are immediately available in the member’s Firebatz account and can be accessed for entering contests. All deposits and refunds, if any, will be done through NEFT, then transactions may take up to 7 days to be completed.
Firebatz will process all withdrawal requests (min. withdrawal amount is Rs 200) immediately, with funds arriving in your nominated bank account the next working day. This may on occasion take up to 7 working days. To request a withdrawal, you must first complete Firebatz identity verification, credit card verification/bank account verification processes, which also includes submission of PAN card details. The name mentioned on the member’s verification documents should correspond with the name provided by the member at the time of registration on firebatz.com, as well as the name and address existing in the records of the member’s bank account as provided to Firebatz. If no bank account has been registered by the member against such member’s account with Firebatz or the member has not verified his/her member account with Firebatz, to Firebatz’s satisfaction and following these Terms and Conditions, Firebatz shall provide such member with a notification to the member’s email address as on record with Firebatz.
There are four parts of the Firebatz account: Total Balance, Deposited, Bonus & Withdrawable (winnings). When a member enters a contest, the entry fee is deducted from Bonus, Deposited and withdrawable balance, in that order depending on how much funds are available in each bucket. The members can withdraw from the withdrawable part of the account which only includes winnings that a member has made on firebatz.com. Members agree that once they confirm a transaction on firebatz.com, they shall be bound by and make payment for that transaction. The member acknowledges that transactions on firebatz.com may take up to 24 hours to be processed. Any amount paid or transferred into the Member’s account may take up to 24 hours to reflect in the Member’s account balance. Similarly, money debited from the member's account may take up to 24 hours to reflect in the member's account. Members agree not to raise any complaint or claim against Firebatz in respect of any delay, including any lost opportunity to join any Contest or round due to delay in crediting the transaction amount into any of the Member’s accounts.
A transaction, once confirmed, is final and no cancellation is permissible. However, Firebatz may, at its sole and absolute discretion, permit a Member to cancel a transaction and refund the amount paid - if the member sends a written request to Firebatz from the registered email ID to cancel such payment or if the payment is made for participation in the paid version(s) of the Contest(s), the cancellation request must be received at least 2 days before the commencement of the round in respect of which the payment is made; Firebatz shall not be liable to refund any amount thereafter. Firebatz may, at its sole and absolute discretion, refund the amount to the member after deducting applicable cancellation charges and taxes. At the time of the transaction, members may also be required to take note of certain additional terms and conditions, also such additional terms and conditions shall govern the transaction. To the extent that the additional terms and conditions tax deductions. The Winners shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect of the prize money.
Note: The actual prize money may be different from the prize money mentioned above if there is a tie for any of the winning positions. As per government regulations and guidelines, a tax of 31.2% will be deducted if an individual wins more than Rs 10,000.
